Results-driven English language professional and Service Manager with over nine years of experience in English language education, training, and operations management. CELTA-certified with a Bachelor's degree in English Language Teaching, experienced in leading teams, managing educational operations, coordinating schedules, and delivering high-quality learning experiences. Skilled in student support, staff supervision, training delivery, and process improvement. A strong communicator with a professional British accent, passionate about education, leadership, and continuous professional development.
Malaysians
Certificate (e.g., CELTA, CertTESOL)
