The Academic Director is a member of the Online Executive Team and works closely with the Country Manager. Whereas the Academic Director does not carry his/her own schedule of classes, they are responsible for substituting and leading classes when regular staffing does not meet the needs of the institute. The Director must generate reports using Excel and Word including: Teacher Feedback Summary, Teacher sick days, Teacher payroll, and other ad-hoc reports as needed.

The Academic Director manages all daily operations of the Virtual Office and is responsible for a team of 2 to 3 [shared] staff members, 10 to 15 English teachers, and 5 to 10 Spanish teachers.

The Director is responsible for teacher recruiting, teacher management, curriculum management, support materials, and quiz and exam administration. The Academic Director also leads all new teacher orientation and onboarding of academic staff.

Teacher management includes coaching, scheduling, payroll, and time off, among other things. The Director is responsible for holding teacher meetings on the 15th and 30th of each month; and organizes 2-hours of in-service training for English teachers every month.

The Academic Team manages client service with respect to exam re-takes, grade reports, certification requirements, and attendance records. The Academic Office has very close contact with learners, clients, and their families; the Academic Director must be excellent at dealing with the public in a virtual setting!

QUALIFICATIONS

- Bachelor's Degree required, Master's Degree preferred

- TEFL, TESOL, or CELTA certification required

- At least 3 years professional experience, ideally as a Head Teacher, DoS, or Institute Director

- Fluent English; Advanced Spanish required

- Excellent computer skills including Word, Excel, PowerPoint, etc.

- Excellent interpersonal skills; excellent writing skills; strong team skills and a "love" for team training

- Focused on results--learner success, learner satisfaction, and building an excellent teaching team.

- Adept at setting goals and managing competing priorities. Be the owner of the Academic function!

- Metric driven; able to understand, analyze, and present data to support business decisions.

- Salary range: US$1,400 to US$2,000 + bonus

- Medical Insurance

- Flexibility to work remote; job is based in San Jose, Costa Rica

- Finishing bonus

- 2 weeks paid vacation