{"id":261,"date":"2026-07-15T18:02:27","date_gmt":"2026-07-15T18:02:27","guid":{"rendered":"https:\/\/www.eslboards.com\/guide\/kb\/contacting-support-whatsapp-help\/"},"modified":"2026-07-15T18:02:27","modified_gmt":"2026-07-15T18:02:27","slug":"contacting-support-whatsapp-help","status":"publish","type":"kb_article","link":"https:\/\/www.eslboards.com\/guide\/kb\/contacting-support-whatsapp-help\/","title":{"rendered":"Contacting Support &#038; WhatsApp Help"},"content":{"rendered":"<h2>How to reach us<\/h2>\n<p>Our support team is here to help. There are several ways to get assistance:<\/p>\n<h3>WhatsApp Support<\/h3>\n<p>For the fastest response, use our WhatsApp support channel. Click the WhatsApp link in the top bar of any page to start a chat. WhatsApp support is ideal for urgent questions about your account, job postings, or technical issues.<\/p>\n<h3>Contact Form<\/h3>\n<p>Visit the <strong>Contact<\/strong> page to send us a detailed message. This is best for non-urgent inquiries, partnership requests, advertising questions, or feedback. We typically respond within 1-2 business days.<\/p>\n<h3>Knowledge Base<\/h3>\n<p>Before contacting support, check the Knowledge Base \u2014 many common questions are already answered in our articles and FAQ. Use the search bar to find relevant articles quickly.<\/p>\n<h2>Contact information<\/h2>\n<ul>\n<li><strong>Email:<\/strong> support@eslboards.com<\/li>\n<li><strong>Phone:<\/strong> 619-921-7774<\/li>\n<li><strong>Address:<\/strong> 2555 Camino Del Rio South Suite 150, San Diego CA 92108<\/li>\n<\/ul>\n<h2>What to include when contacting support<\/h2>\n<p>To help us resolve your issue quickly, please include:<\/p>\n<ul>\n<li>Your registered email address<\/li>\n<li>A clear description of the problem<\/li>\n<li>The browser and device you are using<\/li>\n<li>Any error messages (screenshots are helpful)<\/li>\n<li>Steps you have already tried<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>How to reach us Our support team is here to help. There are several ways to get assistance: WhatsApp Support For the fastest response, use our WhatsApp support\u2026<a href=\"https:\/\/www.eslboards.com\/guide\/kb\/contacting-support-whatsapp-help\/\" class=\"inline-flex items-center gap-1 text-primary font-medium text-sm hover:text-primary-dark transition-colors mt-2\">Read more <svg class=\"h-3.5 w-3.5\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kb_category":[8],"class_list":["post-261","kb_article","type-kb_article","status-publish","hentry","kb_category-technical","esl-card"],"_links":{"self":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article\/261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/comments?post=261"}],"version-history":[{"count":0,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article\/261\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/media?parent=261"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_category?post=261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}