{"id":246,"date":"2026-07-15T18:02:27","date_gmt":"2026-07-15T18:02:27","guid":{"rendered":"https:\/\/www.eslboards.com\/guide\/kb\/account-security-password-reset\/"},"modified":"2026-07-15T18:02:27","modified_gmt":"2026-07-15T18:02:27","slug":"account-security-password-reset","status":"publish","type":"kb_article","link":"https:\/\/www.eslboards.com\/guide\/kb\/account-security-password-reset\/","title":{"rendered":"Account Security &#038; Password Reset"},"content":{"rendered":"<h2>Keeping your account secure<\/h2>\n<p>Your ESL Boards account security is important. Follow these best practices:<\/p>\n<ul>\n<li>Use a strong, unique password \u2014 at least 12 characters with a mix of letters, numbers, and symbols.<\/li>\n<li>Do not share your password with anyone.<\/li>\n<li>Log out when using shared or public computers.<\/li>\n<li>Be cautious of phishing emails \u2014 ESL Boards will never ask for your password by email.<\/li>\n<\/ul>\n<h2>How to reset your password<\/h2>\n<p>If you forget your password:<\/p>\n<ol>\n<li>Go to the login page.<\/li>\n<li>Click <strong>Forgot Password<\/strong> or the password reset link.<\/li>\n<li>Enter the email address associated with your account.<\/li>\n<li>Check your inbox for a password reset link.<\/li>\n<li>Click the link and enter a new password.<\/li>\n<\/ol>\n<p>If you do not receive the reset email within a few minutes, check your spam folder. If it is not there, contact support via WhatsApp or the contact page.<\/p>\n<h2>Account locked or suspended?<\/h2>\n<p>If you are unable to log in and suspect your account may be locked, contact our support team. Include your registered email address so we can identify your account and assist you promptly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Keeping your account secure Your ESL Boards account security is important. Follow these best practices: Use a strong, unique password \u2014 at least 12 characters with a mix\u2026<a href=\"https:\/\/www.eslboards.com\/guide\/kb\/account-security-password-reset\/\" class=\"inline-flex items-center gap-1 text-primary font-medium text-sm hover:text-primary-dark transition-colors mt-2\">Read more <svg class=\"h-3.5 w-3.5\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kb_category":[3],"class_list":["post-246","kb_article","type-kb_article","status-publish","hentry","kb_category-account","esl-card"],"_links":{"self":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article\/246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/comments?post=246"}],"version-history":[{"count":0,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_article\/246\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/media?parent=246"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.eslboards.com\/guide\/wp-json\/wp\/v2\/kb_category?post=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}